size & fit — high neck dress

shipping is free on every u.s. order.

i pack every order myself and ship it within 1–3 business days (a little longer during launches and holidays). you'll get a tracking link by email as soon as it's on its way, and it usually arrives within 3–7 business days.

yes, i ship to select countries. shipping costs and estimated delivery times are calculated at checkout.

any customs duties or import taxes are set by your country and paid by you on arrival.

you have 30 days from delivery to return anything unworn, unwashed and with the tags still on.

to start, email returns@luamiami.com with your order number and wait for my reply before sending anything back. return shipping is on you, and a trackable service is best.

once your return arrives and i've checked it, your refund goes back to your original payment method within 5–7 business days.

• final sale pieces, including sale and discounted items, can't be returned.
• i don't do direct exchanges yet. just return it and place a new order.
• arrived damaged or not what you ordered? email me within 7 days with a photo and i'll make it right.

email hello@luamiami.com as soon as you can and i'll do my best to update it before it ships.

once it's shipped it can't be changed, but you can always return it.

measure the fullest part of your bust and hips with a soft tape. choose the size where the garment bust is 2–3" larger than yours.

bra size isn't bust size — a 38D usually measures around 41–42". between sizes? size up.

still unsure? ask the chat in the corner, or email hello@luamiami.com.

it depends on the piece. every product page lists the exact fabric under materials, so you always know what you're getting.

linen is a natural fiber, so a soft, relaxed wrinkle is part of it. it's what gives it that lived-in, effortless look.

want it crisper? a quick steam does it.

yes. linen gets softer with every wash and wear, without losing its strength. your favorite piece only gets better.

• dresses: machine wash cold on a gentle cycle with similar colors, then lay flat or hang to dry.
• totes: spot clean or hand wash cold and air dry. dyed linen can fade and stiffen in the machine.
• steam or warm iron on the linen setting if you like a crisper look.

all major credit and debit cards, shop pay, apple pay, google pay and paypal, all through a secure checkout. you can also split your order into 4 interest-free payments with shop pay.

ask the chat in the corner, or email me at hello@luamiami.com.

a real person answers (me), usually within 1–2 business days, monday to friday.